Service policies
These terms describe how to use this business sourcing website and what to confirm before ordering wheels through a proposed supplier.
SpokeSupply Sourcing supports independent supplier research and quotation coordination. A web inquiry begins a discussion of a purchase requirement. Any purchase, sample order, testing plan or delivery commitment depends on the written terms agreed by the responsible parties. Reference brands and model names identify buyer requirements. The service has no affiliation with the referenced brand.
Provide accurate application and order information, including any changes to the vehicle, load or installation envelope. Confirm the part number, drawing and revision, test scope, fitment and installation requirements with the proposed supplier and appropriate fitment personnel. Technical guides and inquiry option names describe questions to ask during evaluation.
Review the quoted manufacturer and production location, price basis, available finish, minimum quantity, packaging, lead time and responsibility for shipping, duties and other charges. If an offer depends on a sample or drawing approval, establish who approves the revision and how to handle changes before shipment. Agree any quality, warranty or return obligations with the contracting party in writing.
Use the website for lawful business inquiries and submit only information you have permission to share. Avoid sending confidential material through an initial inquiry. If more detailed drawings or records are needed, agree a method of exchange before sending them. See our Privacy Policy for information about the data submitted through this site.
Tell the other parties if the destination, order size or intended application changes while a request is open. Reconfirm any earlier proposal on the revised basis.
If a quotation appears inconsistent with an inquiry, provide the relevant reference and describe the difference so the scope can be checked before any award decision.
Contact the Inquiry Desk